Terms of service

Terms of Service

Effective Date: May 22, 2025

Welcome to FiveNine (“FiveNine,” “99999,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website https://99999clo.com (the “Site”) and any services, products, features, or communications provided by us (collectively, the “Services”).

By accessing or using our Site, purchasing products, or signing up for our SMS marketing, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with these Terms, please do not use our Site or Services.

1. Eligibility

You must be at least 18 years old to use our Services. By using the Site, you represent and warrant that you meet this requirement.

2. Orders and Payments

All orders placed through the Site are subject to availability and acceptance. We reserve the right to cancel or refuse any order at our discretion.

Prices are listed in USD and may be subject to change. You agree to provide accurate billing and shipping information and to pay all fees, taxes, and shipping charges applicable to your order.

3. SMS Marketing & Notifications

a. Promotional Messages

By subscribing to our SMS marketing through Klaviyo, you agree to receive recurring promotional messages, product updates, cart reminders, and exclusive offers from FiveNine at the mobile number you provided. Message frequency may vary.

Consent is not a condition of purchase. Message and data rates may apply. Check with your mobile carrier for details.

b. Transactional Messages

You may also receive SMS messages related to your order, such as order confirmations, shipping updates, or customer service alerts.

c. Opt-Out

To opt out of promotional SMS messages, reply STOP to any message. For help, reply HELP or contact us at info@99999clo.com.

Please note that opting out of promotional messages will not stop transactional communications related to your purchases.

4. Intellectual Property

All content on the Site—including text, images, logos, graphics, and product designs—is owned by or licensed to FiveNine and protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without prior written permission.

5. Prohibited Use

You agree not to:

  • Use the Site for any unlawful purpose.

  • Interfere with or disrupt the Site or servers.

  • Resell or misuse our products or content.

6. Returns & Refunds

Please refer to our Return Policy for information on returns, exchanges, and refunds.

7. Limitation of Liability

To the fullest extent permitted by law, FiveNine shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our Site or Services.

8. Changes to These Terms

We may update these Terms at any time. Changes will be posted on this page, with the updated date. Continued use of the Site after any changes constitutes acceptance of the revised Terms.

9. Contact

If you have questions about these Terms, please contact us at:

📧 Email: info@99999clo.com
🌐 Website: https://99999clo.com